What is Alternative Dispute Resolution (ADR)?
Alternative dispute resolution includes a range of options to resolving a disputes whether in a business or personal setting outside of a traditional legal process. The aim is to avoid the high costs, stress and uncertainty of litigation or another formal legal process and can be used in tandem. Parties chose which ADR process to resolve a conflict, and it is usually voluntary and confidential. ADR options include facilitation, mediation, conflict coaching, arbitration and adjudication. The best way to avoid litigation is to improve conflict management through education and training.
Can You Avoid Conflict?
The simple answer: you can’t. Contrary to popular belief and maybe even initial instincts, this is a good thing. Conflict can be a positive opportunity for transformation when parties are empowered with the tools to address it effectively. The best way to avoid the escalation of a dispute is to improve conflict management processes and adopt effective communication via education and training.
ADR Centerpoint offers a range of options from one-on-one conflict coaching to group training to a holistic workplace consultation and restoration process. Contact us to discuss a tailor-made program for you or your organization which will increase productivity, engagement and improve workplace culture
Should You Consider ADR?
If you have a dispute either professionally or personally, you should consider ADR as a quicker and more cost-effective, private path to reaching a win-win resolution as long as communication has not irretrievably broken down. Mediation requires the voluntary participation of all parties. In some cases, it’s beneficial to engage in conflict coaching in advance of mediation.
