Rekha Lakra
Speaker, Author, Coach
Conflict Resolution Expert



What is Alternative Dispute Resolution (ADR)?
Alternative dispute resolution includes a range of options to resolving a disputes whether in a business or personal setting outside of a traditional legal process. The aim is to avoid the high costs, stress and uncertainty of litigation or another formal legal process and can be used in tandem. Parties chose which ADR process to resolve a conflict, and it is usually voluntary and confidential. ADR options include facilitation, mediation, conflict coaching, arbitration and adjudication. The best way to avoid litigation is to improve conflict management through education and training.

Can You Avoid Conflict?

The simple answer: you can’t. Contrary to popular belief and maybe even initial instincts, this is a good thing. Conflict can be a positive opportunity for transformation when parties are empowered with the tools to address it effectively. The best way to avoid the escalation of a dispute is to improve conflict management processes and adopt effective communication via education and training.

ADR Centerpoint offers a range of options from one-on-one conflict coaching to group training to a holistic workplace consultation and restoration process. Contact us to discuss a tailor-made program for you or your organization which will increase productivity, engagement and improve workplace culture

Should You Consider ADR?

If you have a dispute either professionally or personally, you should consider ADR as a quicker and more cost-effective, private path to reaching a win-win resolution as long as communication has not irretrievably broken down. Mediation requires the voluntary participation of all parties. In some cases, it’s beneficial to engage in conflict coaching in advance of mediation.

When Should You Consider ADR?

Generally, the sooner the better. With time, parties can become more rigid in their positions, convinced that they are “right”. Even if you’ve started a legal process, you can still use ADR. Some courts and tribunals require that you participate in mandatory ADR before continuing the legal process.

When should You not use ADR?

There are certain disputes which are not suitable for ADR. ADR processes are generally voluntary or used upon agreement and parties participate in good faith. Mediation is not suitable, for example, when violence is involved, communication has irretrievably been broken down or there is such a significant power imbalance that cannot be managed even with a seasoned ADR practitioner. The courts may provide enhanced protection to parties and are better positioned to address certain matters. ADR may not be suitable where parties wish to establish a precedent, wish for a formal judicial ruling, a court order is necessary to enforce a judgment etc.

Can ADR be done online?

Yes. We offer services in across the globe via technology allowing for effective online alternative dispute resolution.

How Long Does it Take?

We work fast and efficiently. Mediations start at half days and can last for a full day or multiple days. Conflict Coaching is booked by the hour in block packages. Individual and group training can be customized to suit your needs. Arbitral decisions and reasons are provided quickly. Workplace restoration and investigations completed on an agreed upon timeline. Book a complimentary consultation to determine how we can best help you.

ADR Centerpoint | Copyright ©2021 | All Rights Reserved
Powered By